Customer loyalty & engagement through play

The game that brings your customers back.

Bring your business to life and build loyalty differently with QR campaigns that make customers play and win. Spin the Wheel, Scratch & Win and prize draws — in-store or online, with no app to install.

See how it works
✓ No app to install ✓ In-store or online ✓ Built-in prize draws

Fideliz experience

One scan can start it all.

LIVE
Fideliz Spin the Wheel game
Fideliz Scratch & Win game

Game

Instant participation

After the game

Reward or prize draw

QR CAMPAIGNS ROUE DE LA CHANCE SCRATCH & WIN TIRAGES AU SORT SUR PLACE RÉSEAUX SOCIAUX QR CAMPAIGNS ROUE DE LA CHANCE SCRATCH & WIN TIRAGES AU SORT SUR PLACE RÉSEAUX SOCIAUX
Fideliz experiences

Simple games. Powerful marketing mechanics.

Choose the game, rewards and rules. Fideliz turns a scan into participation, participation into engagement, and a reward into another reason to come back.

Fast & visual

Spin the Wheel

Customers scan, spin the wheel and instantly discover their result. Ideal for creating excitement and distributing instant rewards.

Instant rewards Prize draws
Fideliz Spin the Wheel game
Suspense & surprise

Scratch & Win

A familiar and engaging mechanic: customers scratch directly on their phone to discover whether they have won.

Fideliz Scratch & Win game
Instant rewards Social sharing
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Second chance

The game can continue after the result.

Every participant can automatically be entered into a weekly, monthly or end-of-campaign prize draw — whether they won instantly or not.

See the journey
From idea to return visit

A journey your customers understand instantly.

Fideliz removes unnecessary steps: no app, no complicated account, no friction.

01

Set up

01

You create the campaign

Game, rewards, rules, duration and participation method.

02

Share

02

The customer scans

A QR code on-site or a link shared through your social channels.

03

Engage

03

They play

Spin the Wheel or Scratch & Win directly in their browser.

04

Reward

04

They discover the result

An instant reward, a benefit to use later, or a simple participation message.

05

Extend

05

They keep a second chance

Their participation can also be automatically entered into a prize draw.

Customers understand the experience in seconds: scan → play → discover the result.

One campaign, one goal

The game is only the beginning.

Depending on your campaign, Fideliz can guide participants toward the action that matters to your business: leave contact details, follow an account, leave a review, redeem a reward or enter a prize draw.

Marketing goal

Build the campaign around the action that truly matters to your business.

Prize draw

Turn every participation into an extra chance to win.

Fideliz participation form Fideliz reward QR code

Participation → reward → return

Choose what the campaign should achieve

The game gets attention. The goal creates value.

Fideliz is not limited to one use case: each campaign can be configured around the result you want to achieve.

Encourage Google reviews

Create a journey that invites satisfied customers to share their experience.

Grow your community

Use the game as an entry point to your social channels.

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Collect contacts

Ask for a phone number or email when it fits your campaign and with the required consent.

Drive traffic

Use a reward or remote campaign as a new reason to visit your location.

Give customers a reason to return

A benefit to use later can turn a moment of play into a potential next visit.

Create a memorable experience

Add an interactive and distinctive moment to the customer experience.

Frequently asked questions

Simple to explain. Simple to use.

The essentials to know before launching your first Fideliz campaign.

How does a Fideliz campaign work? +

The business configures the game, rewards and rules, then shares a QR code or link. Customers open the campaign on their phone, participate and discover their result.

Do customers need to install an app? +

No. Participation happens directly in the phone browser after scanning the QR code or opening the link.

What types of rewards can be offered? +

You can offer a discount, free product, gift, benefit for a future visit, custom message or entry into a prize draw.

Can the number of participations be limited? +

Yes. Participation rules can be defined for each campaign, including frequency, duration, number of entries or other conditions set by the business.

Can customers play remotely? +

Yes. A campaign can be shared by link or through social media, in addition to the QR code displayed on-site.

Can we run a prize draw with participants? +

Yes. Participants in a campaign can automatically be entered into a weekly, monthly or end-of-campaign prize draw.

Your first campaign

Show us your business. We will show you the right scenario.

Restaurant, café, salon, shop or another activity: start with a concrete goal and discover how Fideliz can turn it into a QR campaign.

A simple demo tailored to your business.